So, you’re cruising along in your 2020 Jeep Cherokee, enjoying the ride, when suddenly…bam! Something feels off with the transmission. Maybe it’s a jerky shift, a strange noise, or even a complete refusal to cooperate. You're not alone. While the 2020 Cherokee is generally a solid vehicle, transmission issues have surfaced as a common complaint for some owners. Let’s dive into what these problems are, why they happen, and, most importantly, what you can do about them.

Uh Oh, My Cherokee’s Acting Up: What Transmission Problems Are We Talking About?

The 2020 Jeep Cherokee primarily utilizes a 9-speed automatic transmission, and unfortunately, this particular transmission has a history of quirks. Here's a rundown of the most frequently reported issues:

  • Rough or Jerky Shifting: This is perhaps the most common complaint. Drivers describe feeling harsh jolts or hesitations between gears, making for an uncomfortable and unsettling driving experience. This can be particularly noticeable at lower speeds.

  • Delayed Engagement: When you shift into drive or reverse, does it take a noticeable pause before the transmission actually engages? This delay can be frustrating and even dangerous, especially when trying to quickly maneuver in traffic.

  • Hesitation or Slipping: Have you noticed the engine revving high without a corresponding increase in speed? This is a classic sign of transmission slippage, where the internal components aren't properly gripping, leading to a loss of power.

  • Failure to Shift: In some more severe cases, the transmission might completely refuse to shift gears, leaving you stuck in a single gear or unable to move at all. This is obviously a serious problem that requires immediate attention.

  • Unusual Noises: Grinding, whining, or clunking sounds coming from the transmission area are never a good sign. These noises often indicate internal damage or wear.

  • Check Engine Light: The dreaded check engine light can illuminate for a variety of reasons, and transmission problems are certainly one of them. A diagnostic scan is crucial to determine the underlying issue.

Why Is My Transmission Doing This? Possible Culprits Behind the Troubles

Understanding the why behind these transmission problems can help you better diagnose and address the issue. Here are some potential causes:

  • Software Glitches: The 9-speed transmission relies heavily on electronic controls. Sometimes, software glitches or programming errors can cause erratic shifting behavior.

  • Low Transmission Fluid: Transmission fluid is essential for lubrication and cooling. Low fluid levels can lead to increased friction, overheating, and ultimately, transmission damage.

  • Contaminated Transmission Fluid: Over time, transmission fluid can become contaminated with debris and metal shavings. This dirty fluid can clog valve bodies and other internal components, leading to shifting problems.

  • Worn or Damaged Components: Internal components like clutches, gears, and valve bodies can wear out or become damaged over time, especially under heavy use or with inadequate maintenance.

  • Valve Body Issues: The valve body is the hydraulic control center of the transmission. If it malfunctions, it can disrupt the flow of fluid and cause shifting problems.

  • Torque Converter Problems: The torque converter is responsible for transferring power from the engine to the transmission. A failing torque converter can cause slippage, shuddering, and other performance issues.

Okay, So What Can I Do About It? Time to Take Action!

Don't despair! While transmission problems can be daunting, there are several steps you can take to address the issue:

  1. Check the Transmission Fluid Level: This is the easiest and most basic step. Consult your owner's manual for the proper procedure and fluid type. If the fluid is low, add the correct amount.

  2. Inspect the Transmission Fluid Condition: If the fluid is dark, burnt, or contains debris, it's time for a transmission fluid flush and filter replacement.

  3. Get a Diagnostic Scan: Take your Cherokee to a qualified mechanic and have them perform a diagnostic scan. This will help identify any trouble codes that can pinpoint the source of the problem.

  4. Consider a Software Update: Check with your dealer to see if there are any available software updates for the transmission control module (TCM). These updates can sometimes resolve shifting issues.

  5. Valve Body Replacement: If the diagnostic scan points to a valve body problem, replacing the valve body might be necessary.

  6. Torque Converter Replacement: If the torque converter is identified as the culprit, it will need to be replaced.

  7. Transmission Rebuild or Replacement: In more severe cases, a complete transmission rebuild or replacement might be the only option.

Important: It's crucial to address transmission problems promptly. Ignoring them can lead to further damage and more costly repairs down the road.

Is My 2020 Cherokee Covered Under Warranty? Let's Investigate!

Understanding your warranty coverage is essential. Here's what to consider:

  • Original Factory Warranty: The 2020 Jeep Cherokee typically came with a 3-year/36,000-mile basic warranty and a 5-year/60,000-mile powertrain warranty. If your vehicle is still within these limits, transmission repairs might be covered.

  • Extended Warranty: If you purchased an extended warranty, review the terms and conditions to see if transmission repairs are covered.

  • Lemon Law: If your vehicle has experienced repeated transmission problems that haven't been resolved after a reasonable number of attempts, you might be eligible for relief under your state's lemon law.

Pro Tip: Keep meticulous records of all maintenance and repair work performed on your vehicle. This documentation can be invaluable when dealing with warranty claims.

Preventing Problems in the First Place: Proactive Maintenance is Key

While you can't completely eliminate the risk of transmission problems, you can take steps to minimize the chances:

  • Follow the Recommended Maintenance Schedule: Adhere to the manufacturer's recommended maintenance schedule for transmission fluid changes.

  • Avoid Aggressive Driving: Excessive acceleration, hard braking, and towing beyond the vehicle's capacity can put extra strain on the transmission.

  • Regular Inspections: Have your transmission inspected periodically by a qualified mechanic.

  • Use the Correct Transmission Fluid: Always use the transmission fluid specified in your owner's manual.

Finding a Reliable Mechanic: Where to Turn for Help

Choosing the right mechanic is crucial for ensuring quality repairs. Here are some tips:

  • Seek Recommendations: Ask friends, family, or online communities for recommendations.

  • Check Online Reviews: Read online reviews to get an idea of the mechanic's reputation.

  • Look for Certifications: Choose a mechanic who is certified by organizations like ASE (Automotive Service Excellence).

  • Get Multiple Quotes: Obtain quotes from several different mechanics before making a decision.

  • Ask Questions: Don't be afraid to ask questions about the repair process, parts, and warranty.

Frequently Asked Questions

  • Why does my Jeep Cherokee shift so hard? Hard shifting can be due to low or contaminated transmission fluid, software issues, or worn internal components. A diagnostic scan can help pinpoint the exact cause.

  • How often should I change my transmission fluid? Refer to your owner's manual, but generally, every 30,000 to 60,000 miles is recommended for normal driving conditions.

  • Is it safe to drive with a slipping transmission? No, driving with a slipping transmission can cause further damage and potentially lead to a complete transmission failure.

  • What is a transmission flush? A transmission flush involves removing all of the old transmission fluid and replacing it with new fluid, along with a new filter.

  • How much does it cost to replace a transmission? The cost can vary widely depending on the vehicle model, the type of transmission, and the mechanic, but expect to pay anywhere from $3,000 to $7,000.

Wrapping It Up: Keeping Your Cherokee Running Smoothly

Transmission problems in the 2020 Jeep Cherokee can be frustrating, but understanding the potential issues, causes, and solutions can empower you to take action and get your vehicle back on the road. Remember, proactive maintenance and prompt attention to any warning signs are key to extending the life of your transmission and enjoying a smooth, reliable driving experience. Don’t hesitate to consult a trusted mechanic for expert advice and repairs if you suspect any transmission-related issues.